6 Best Nonprofit CRM Software for 2022 | Selling Signals

nonprofit organizations typically rely on assorted software programs to organize fundraisers, oversee donors and volunteers, and dispersed awareness via sociable media. But CRM software can centralize all of those functions — and in many cases, it can automate those tasks, besides. Whether your organization is long-established or just getting started, check out our list of the six best CRM software for nonprofits and see which one is the justly match for your cause .
These are the circus tent six nonprofit organization CRM software options in 2021 :

  • Zoho CRM (Overall Winner): Best for increasing donor engagement (free starting price)
  • Kindful: Best CRM for teams that need robust fundraising features ($100 starting price)
  • Neon CRM: Best for nonprofits with a large volunteer base ($99 starting price)
  • Apptivo: Best for grassroots organizations needing a basic CRM (free starting price)
  • DonorPerfect: Ideal for teams seeking a CRM with premium add-ons ($99 starting price)
  • Salsa CRM: Best CRM for nonprofits running multi-channel campaigns (call for quote)

How We Evaluated the Best Nonprofit CRM Software

In evaluating about two twelve nonprofit CRM options, we placed the most stress on core CRM software features, monthly costs, and ease of consumption. We find that the best nonprofit organization CRMs are childlike to implement and offer a solid crop of general and industry-specific CRM features at a reasonable monetary value. other criterion we took into retainer include customization options, third-party app integration, and access to user support .

Evaluation Criteria

We divided our scoring criteria into six categories. then, we used a list of key subcriteria to assign every CRM a score out of five in each class and used that information to determine an overall score for all options on our tilt.

cost :

25%

kernel Features :

25%

ease of practice :

20%

Integrations :

15%

Customization :

10%

customer documentation :

5%

This entails monthly costs, free options, and any applicable payment march fees for incoming donations .
Criteria Winner : Zoho CRM, Apptivo

We scored each CRM on the handiness of general features ( like contact management and basic report ) plus nonprofit-specific functions ( such as volunteer track and event management ) .
Criteria Winner : Neon CRM, DonorPerfect

We developed this score by trying each CRM ourselves and researching exploiter reviews with esteem to company-wide implementations .
Criteria Winner : Zoho CRM

We looked at the range of productiveness, market, and fundraising app integrations for each CRM .
Criteria Winner : Kindful, NeonCRM

We graded each CRM on customization of reports, dashboards, and donor stages — american samoa well as handiness of customs web forms .
Criteria Winner : Zoho CRM, Salsa CRM, Neon CRM

authentic defend is a must should things go askew. We evaluated the quality of each nonprofit CRM ’ s documentation channels and cognition base .
Criteria Winner : Apptivo bill : All per-user prices are with a annual commitment unless noted .
While each class had at least one clear winner, we found the best nonprofit organization CRM overall is Zoho CRM with a accumulative score of 4.1 stars. Head below to see how our top nonprofit organization CRM options scored across all six categories, including a compendious of features, pricing, and more .

Zoho CRM: Best for Donor Engagement

The best CRM for nonprofits features an array of tools to make engaging with past and potential donors much easier .
price range : rid to $ 52 per drug user, per calendar month ( 15-day rid test )

Overall Rating

star-fullstar-fullstar-fullstar-full

Cost

star-fullstar-fullstar-full

star-full

Core Features

star-fullstar-fullstar-fullstar-full

Ease of Use

star-fullstar-fullstar-fullstar-fullstar-full

App Integration

star-fullstar-fullstar-full

star-full

Customization

star-fullstar-fullstar-fullstar-fullstar-full

Customer Support

star-fullstar-fullstar-full

star-full

Pros:

  • low-cost plans with discounts
  • Portal for donors and volunteers
  • Marketing automation campaigns

Cons:

  • Lacks nonprofit organization app integrations
  • dislodge platform is specify
  • Support sometimes slow

Zoho CRM is a all-around, low-cost CRM for nonprofits. It very shines when it comes to engaging with current and prospective donors. Customized drug user portals allow outside contributors to input information regarding donations and volunteer hours properly into the CRM — a huge timesaver for busy organizations. interim, automated electronic mail and sociable media marketing campaigns make it much easier to attract the care of prospective donors .

Zoho CRM Pricing

  • Zoho Free-for-Life: Support for 3 users
  • Standard: $14 per user, per month
  • Professional: $23 per user, per month
  • Enterprise: $40 per user, per month
  • Ultimate: $52 per user, per month
  • Free Trial: 15 days for all paid plans
  • Industry Discount: Yes, call for details
  • Payment processing fees: From 2.5% + 30¢

Zoho CRM Key Features

  • Marketing Automation: Set up outreach campaigns for email and social media.
  • User Portals: Create in-app portals for donors and volunteers to add their own details.
  • App Integrations: Link to over 300 apps, including Facebook, Slack, and G Suite.
  • Custom Dashboards: Build dashboards to track volunteers and contributions.

Zoho CRM CRM for Nonprofits
Visit Zoho CRM

Kindful: Best CRM to Manage Fundraising

Fundraisers will like this CRM ’ s third-party contribution apps, custom-made crowdfunding pages, and miss of extra transaction fees .
price image : From $ 100 per calendar month for 1,000 contacts

Overall Rating

star-fullstar-fullstar-full

star-full

Cost

star-fullstar-full

star-fullstar-full

Core Features

star-fullstar-fullstar-fullstar-fullstar-full

Ease of Use

star-fullstar-fullstar-fullstar-fullstar-full

App Integration

star-fullstar-fullstar-fullstar-fullstar-full

Customization

star-fullstar-fullstar-fullstar-full

Customer Support

star-fullstar-fullstar-full

star-full

Pros:

  • full-bodied fund-raise apps
  • No extra transaction fees
  • Unlimited crowdfunding pages

Cons:

  • Pricey for smaller nonprofits
  • Volunteer tracking not native
  • report is limited

Kindful is a nonprofit organization CRM that caters to organizations heavily involved in fundraising. It integrates with about 20 third-party fund-raise apps, including DonorSearch and GivingFuel. Kindful besides provides inexhaustible crowdfunding and peer-to-peer fund-raise pages that are customizable and shareable on social media. Best of all, Kindful does not charge extra transaction fees for donations on top of payment process fees .

Kindful Pricing

  • Sliding Scale: From $100 per 1,000 contacts
  • Payment Processing Fees: From 1% + 30¢ for ACH; 2.9% + 30¢ for credit/debit cards

Kindful Key Features

  • Donation App Integration: Connect to DonorSearch, GivingFuel, and much more.
  • Unlimited Crowdfunding Pages: Customize and share these pages to social media.
  • Donor Communication: Automate email sends for donation receipts and solicitations.
  • In-Kind Donations: Record goods and services donated to overall contribution reports.


Visit Kindful

Neon CRM: Best for Volunteer Management

Neon CRM helps nonprofits track volunteer data, organize events, and create effective digital and target chain mail campaigns .
price range : From $ 99 per month for unlimited users

Overall Rating

star-fullstar-fullstar-full

star-full

Cost

star-fullstar-fullstar-fullstar-fullstar-full

Core Features

star-fullstar-fullstar-fullstar-fullstar-full

Ease of Use

star-fullstar-fullstar-full

star-full

App Integration

star-fullstar-fullstar-fullstar-fullstar-full

Customization

star-fullstar-fullstar-fullstar-fullstar-full

Customer Support

star-fullstar-full

star-fullstar-full

Pros:

  • Volunteer & event management
  • Email and direct chain mail campaigns
  • built-in payment serve

Cons:

  • No release version or trial
  • Essentials plan lacks workflows
  • recent rebrand confusing

Neon CRM, which looks to be soon rebranded as “ Neon One, ” has an attractive set of general and nonprofit-centric features. It stands out for its volunteer management tools like outright on-line signup forms and project assignments. It besides has a courteous cortege of event management tools, such as custom adjustment forms and advanced ticketing options. Following up with constituents is easily with built-in e-mail and lineal chain mail political campaign tools. In stead of a dislodge trial, Neon CRM offers a demonstration upon request .

Neon CRM Pricing

  • Essentials: From $99 per month (unlimited users)
  • Impact: From $149 per month (unlimited users)
  • Empower: From $299 per month (unlimited users)
  • Payment Processing Fees: From 1% for AmEx; 2.9% + 30¢ for credit/debit cards

Neon CRM Key Features

  • Volunteer Management: Create sign-up forms, assign projects, and track hours.
  • Event Management: Customize registration forms and follow up with attendees.
  • Marketing & Fundraising: Send campaign emails or create and print direct mail letters.
  • App Integrations: Add over 50 apps, including QuickBooks, MailChimp, and Eventbrite.

Neon CRM CRM for Nonprofits
Visit Neon CRM

Apptivo: Best for Grassroots Organizations

Apptivo offers full-bodied customization capabilities, robust contact management, and around-the-clock support at low rates .
price compass : free to $ 20 per drug user, per month ( 30-day free test )

Overall Rating

star-fullstar-fullstar-full

star-full

Cost

star-fullstar-fullstar-full

star-full

Core Features

star-fullstar-fullstar-full

star-full

Ease of Use

star-fullstar-fullstar-fullstar-fullstar-full

App Integration

star-fullstar-fullstar-full

star-full

Customization

star-fullstar-fullstar-full

star-full

Customer Support

star-fullstar-fullstar-fullstar-fullstar-full

Pros:

  • 30-day test plus discounts
  • fairly straightforward to use
  • Customizable interface & fields

Cons:

  • Free-for-life plan is barebones
  • No social media selling tools
  • few native industry features

Apptivo is an ideal nonprofit organization CRM for grassroots organizations that need an cheap option that can handle the basics. It may not have a wealth of native diligence features, but it is highly customizable with excellent contact management and automated workflows utilitarian for streamlining donor and volunteer data. Paid plans start at only $ 8.00 per month and come with 24/7 access to customer support via e-mail and chat ; earphone digest is on understudy 24/5 .

Apptivo Pricing

  • Starter: Free for one user
  • Lite: $8.00 per user, per month
  • Premium: $12 per user, per month
  • Ultimate: $20 per user, per month
  • Enterprise: Request quote
  • Free Trial: 30 days for all paid plans
  • Industry Discount: Yes, call for details
  • Payment Processing Fees: Vary by third-party platform

Apptivo Key Features

  • Workflow Automation: Each paid plan comes with at least 25 workflow triggers.
  • Donor Management: Create in-depth profiles to track donations and interactions.
  • Customization: Create custom dashboards, fields, and reports.
  • 24-Hour Support: Receive email and chat support 24/7, or phone support 24/5.

Apptivo CRM for Nonprofits
Visit Apptivo

DonorPerfect: Best CRM for Premium Add-Ons

Get a comprehensive place of nonprofit features, which larger organizations can then augment with agio add-ons .
price range : From $ 99 per calendar month for outright users

Overall Rating

star-fullstar-fullstar-full

star-full

Cost

star-full

star-fullstar-fullstar-full

Core Features

star-fullstar-fullstar-fullstar-fullstar-full

Ease of Use

star-fullstar-fullstar-fullstar-fullstar-full

App Integration

star-fullstar-fullstar-full

star-full

Customization

star-fullstar-fullstar-fullstar-full

Customer Support

star-fullstar-fullstar-fullstar-full

Pros:

  • Comprehensive nonprofit features
  • Add records & functions as needed
  • Support team is very responsive

Cons:

  • Add-ons can get expensive
  • Phone & email support cost supernumerary
  • Reporting can be more intuitive

DonorPerfect CRM ’ s effect feature set is already quite upstanding. It has customizable donor and fund-raise management systems, integrated contribution forms, and incorporate payment work ( with no extra monthly fees ). however, it besides has a numeral of add-ons so larger organizations can pay for the premium features they need. Those include extra part records, crowdfunding features, advanced track, and work flow automation .

DonorPerfect Pricing

  • Lite: $99 per month (unlimited users)
  • Express: $179 per month (unlimited users)
  • Essentials: $299 per month (unlimited users)
  • Premier: $499 per month (unlimited users)
  • Enterprise: $799 per month (unlimited users)
  • Premium Add-Ons: From $29 to $99 per month (unlimited users)
  • Payment Processing Fees: From 0.75% + 35¢ with donor option to cover

DonorPerfect Key Features

  • Bespoke Plans: Add records, features, and support options for a fee.
  • App Integrations: Works with ReadySetAuction, QuickBooks, DonorSearch, and more.
  • Workflow Automation: Automate emails, data entry, tasks, and staff alerts.
  • Unlimited Access to Webinars: Stay up-to-date with free live training sessions.

DonorPerfect CRM for Nonprofits
Visit Donorperfect

Salsa CRM: Best for Multi-Channel Campaigns

Salsa CRM ’ s digital market tools help nonprofits tailor a uniform message across e-mail, social media, and SMS .
price stove : call for quote

Overall Rating

star-fullstar-fullstar-full

star-full

Cost

star-fullstar-fullstar-fullstar-full

Core Features

star-fullstar-fullstar-fullstar-full

Ease of Use

star-fullstar-fullstar-fullstar-fullstar-full

App Integration

star-fullstar-full

star-fullstar-full

Customization

star-fullstar-fullstar-fullstar-fullstar-full

Customer Support

star-fullstar-fullstar-full

star-full

Pros:

  • pull off emails, social media, SMS
  • In-depth donor profiles
  • Automated advocacy campaigns

Cons:

Salsa CRM is enriched with tools that nonprofits running multi-channel campaigns can harness to grab the attention of current and potential supporters. Build custom electronic mail templates, pull off sociable media messaging across all platforms, and send air text messages to select groups. Another noteworthy feature of speech is SmartEngagement, which uses machine learning to suggest donor gifts and mine data for comprehensive examination progress reports .

Salsa CRM Pricing

  • Pay Per Month: Call for quote
  • Payment Processing Fees: 2.9% + 20¢

Salsa CRM Key Features

  • Digital Marketing Tools: Connect with supporters by email, social media, and SMS.
  • Donor Profiles: Track activity, total donations, and other metrics via custom fields.
  • SmartEngagement: Machine learning suggests donor gifts and optimizes fundraising.
  • Automated Advocacy Campaigns: Helps supporters contact legislators.

Salsa CRM CRM for Nonprofits 1
Visit Salsa CRM

Bottom Line: Best Nonprofit CRM Software

Our list of the crown CRM software for nonprofits includes a mix of options spanning diverse consumption cases. Whether your organization needs to improve its fund-raise goals, increase awareness, or find a better room to engage with volunteers, we ’ rhenium confident that you can find those tools ( and then some ) among our featured nonprofit CRMs .

reservoir : https://enrolldetroit.org
Category : Social

Trả lời

Email của bạn sẽ không được hiển thị công khai.