Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos by Heidi K. Gardner | NOOK Book (eBook) | Barnes & Noble®

“ [ Gardner ‘s research ] shows, unambiguously, the business and people benefits of collaboration…Far from being an add cost that clients will not pay for, it is the firms and individuals who do not address collaboration who are at the greatest gamble of failing to grow, or even going out of clientele wholly. ” — Journal of the Knowledge and Information Management Group (CILIP) “ This may be the best master service market koran for 20 years. ” — Professional Marketer “ [ Gardner ] explains that in the modern global clients increasingly demand a highly advanced servicing when seeking solutions to complex problems. such issues demand interdisciplinary teams. ” — Forbes

“ The book is persuasive and thorough… a good guide on collaboration and how to overcome the underground of the solo player. ” — Financial Times “ [ Gardner proposes ] clear methods to help leaders promote collaboration in and between their teams, to improve the customer experience and to attract and retain talent…. always with a horizon to ensuring that collaboration remains a utilitarian creature and does not become an end in itself. ” — Business Digest (France) “ Gardner ’ south insights offer valuable guidance for any knowledge-based organization that needs to bring teams of people together to innovate, create, and implement complex business solutions… She besides offers hardheaded advice on issues such as creating the veracious compensation systems, cognition partake and collaborative technology platforms. ” — Developing Leaders “ a hardheaded, research-grounded, book on collaboration. ” — CHOICE, the publication of the American Library Association

“ … valuable material to those of us who recognise that incremental deepen is, in reality, more sustainable and valuable. And that getting better at this is not a nice-to-have, it is vital. ” — Legal Business magazine ADVANCE PRAISE for Smart Collaboration : Scott McDonald, President and CEO, Oliver Wyman Group—
“ Drawing on deep analysis and case studies across organizations, Gardner has turned a slippery topic—how to collaborate and why—into a set of clear prescriptions. ” Jami McKeon, Chair, Morgan Lewis & Bockius LLP—
Smart Collaboration makes a bulletproof subject for why collaborating provides the best results for clients and precisely makes good clientele sense. ”

Richard Susskind, coauthor, The Future of the Professions
“ A noteworthy blend of hypothesis and rehearse, Gardner ’ s work on collaboration is at once rigorous and actionable. Backed by across-the-board empiric research, her book offers crucial guidance for professionals who want to deepen their relationships with clients, improve the service they provide, and increase their profitability—and that should be all professionals. ” J. Michael McGuire, CEO, Grant Thornton LLP—
“ In Smart Collaboration, Gardner uses relevant casing studies, sharp analysis, and square writing to make this authoritative period : well-structured collaboration among a firm ’ s professionals is the path to a more concern, meet, and profitable future for those talented people. ” Matthew Layton, Global Managing Partner, Clifford Chance LLP—
“ Gardner ’ s across-the-board and robust research, coupled with her brand liquid body substance and warmth, make for a compel insight into the myths surrounding collaboration while besides offering some very palpable solutions to how collaboration can and should be embraced to most potently serve clients. ”
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