Lumen Technologies – Wikipedia

american communications company
Lumen Technologies, Inc. ( once CenturyLink ) is an american telecommunication caller headquartered in Monroe, Louisiana, that offers communications, network services, security, overcast solutions, spokesperson, and managed services. The company is a extremity of the S & P 500 index and the Fortune 500. [ 5 ] Its communications services include local and long-distance voice, broadband, Multi-Protocol Label Switching ( MPLS ), secret line ( including extra entree ), Ethernet, hosting ( including obscure host and managed host ), data integration, video recording, network, public access, Voice over Internet Protocol ( VoIP ), information technology, and other accessory services. [ 6 ] Lumen besides serves global enterprise customers across North America, Latin America, EMEA ( Europe, Middle East, and Africa ), and Asia Pacific. [ 7 ]

history [edit ]

The earliest harbinger of Lumen was the Oak Ridge Telephone Company in Oak Ridge, Louisiana, which was owned by F. E. Hogan, Sr. In 1930, Hogan sold the company, with 75 pay subscribers, to William Clarke and Marie Williams, for $ 500. They moved the switchboard to the Williams syndicate front parlor. In 1946, the Williams ‘ son, Clarke McRae Williams, received ownership of the family ‘s call ship’s company as a wedding endow. [ 8 ] In 1947, Clarke Williams learned the telephone company in Marion, Louisiana was for sale. With a loanword from clientele associate Joe Sydney Carter, Clarke purchased the Marion Telephone Company and finally made it his nucleotide of operation as he grew his company through more acquisitions. Lumen still maintains offices in the former headquarters build. [ 9 ] The caller remained as a family-operated business until it became incorporated in 1968. [ 8 ] [ 10 ] By 1967, Oak Ridge Telephone Company served three states with 10,000 access lines. That year, the company was incorporated as Central Telephone and Electronics. Clarke M. Williams served as president and chair of the board. [ 8 ] Between 1972 and 1975, Clarke gradually moved his headquarters from Marion to Monroe, Louisiana, to access the larger employee base and to be near the airport.

In 1971, the company was renamed as Century Telephone Enterprises, Inc. [ 8 ] [ 10 ] In 1972, Century Telephone acquired the La Crosse Telephone Corporation, of Wisconsin. [ 8 ] On October 24, 1978, Century Telephone moved to the New York Stock Exchange for the first base time and began to trade under the watch symbol CTL. [ 8 ] Century Telephone performed well during the long have a bun in the oven market of the 1970s, as its stock rose over quadruple. The company provided telephone overhaul in parts of 14 states by that time. [ 11 ] In 1981, Century Telephone acquired War Telephone in West Virginia. [ 12 ] In 1982, Century Telephone ‘s earnings peaked at $ 14 million, then declined in 1983 following the early 1980s recession, and ultimately began to recover in 1984. however, the 1983 refuse led to a passing of half the value of the caller ‘s store in 1984. [ 11 ] In 1985, both earnings and the stock price had recovered to new record highs. But by then, the company had accumulated $ 206 million in long-run debt. [ 11 ] Century Telephone sold the operations of War Telephone and two other companies to Colonial Telephone for $ 4.66 million. [ 13 ] In 1987, the sprout price closely doubled from its abject that year, and from its old 1982 record high, before falling back by a third base in the 1987 stock market crash. Earnings had steadily grown each year from their 1983 gloomy, and by 1987 reached about US $ 20 million. [ 11 ] In 1989, Century Telephone Enterprises acquired Universal Telephone, Inc. for US $ 90 million in cash. [ 8 ] During the recently 1980s the company began a long tendency in which it performed highly well. The stock split three-for-two doubly in this period, as earnings steadily grew, through the 1990-1991 recession, and by year-end 1991, they reached about US $ 40 million, double from what they had been in 1987. [ 11 ] In 1992, Century Telephone acquired Central Telephone Company of Ohio, a Centel auxiliary, for $ 135 million. The acquisition served more than 65,000 access lines, and added 20 % to Century ‘s access line total. besides that year Glen F. Post III became Chief Executive Officer and, named Vice Chairman of the Board of Century Telephone. [ 8 ] In 1993, Century Telephone revenues were all over $ 425 million, up from about $ 350 million in 1992. 1993 earnings were closely $ 80 million, up from about $ 70 million in 1992, excluding a closely $ 16 million commission in 1992 due to the accumulative effect from an accounting change that year. [ 11 ] [ 14 ] besides in 1993 the company split its sprout three-for-two yet again. however, by that time, the company had accumulated closely $ 520 million in long-run debt. [ 11 ] By 1995, Century Telephone Enterprises had been added to the S & P MidCap 400 index. Earnings had continued their steadily emergence drift through the 1994 economic soft land, and by 1995 they reached over US $ 115 million. But the long-run debt continued to grow ampere well, reaching US $ 623 million that year. [ 11 ] In 1997, Century Telephone acquired Delta Security Alarm Co., Inc. of Monroe, Louisiana, and its largest learning astir until that time, Pacific Telecom, doubling its size with 660,000 extra telephone access lines in 12 states. [ 8 ] Pacific Telecom, Inc., would continue universe and was renamed CenturyTel of the Northwest, Inc. In 1998, Century Telephone split its sprout three-for-two once again. The company acquired another Monroe, Louisiana security company, Century Protection Systems, and besides acquired 89,000 access lines and 19 exchanges in 21 northern Wisconsin communities from Ameritech. The affect customers had once been served by Wisconsin Bell. Ameritech ‘s directory publication operations serving those customers were besides acquired. [ 15 ] In 1999, the company was renamed as CenturyTel, Inc. [ 16 ] It split its stock three-for-two once more, and was added to the Standard & Poor ‘s 500 index that year. [ 8 ]

2000s [edit ]

In 2000, CenturyTel acquired 230,500 GTE lines in Arkansas, and besides bought 127,000 GTE lines in Missouri in partnership with Spectra Communications. [ 17 ] [ 18 ] In Wisconsin, it acquired 133,000 extra lines, and 70,500 access lines for US $ 195 million from Verizon. That year CenturyTel besides bought 62,650 lines for US $ 170 million in partnership with Telephone USA of Wisconsin, LLC. [ 19 ] In 2001, CenturyTel acquired CSW Net, Inc. of Russellville, Arkansas, and fended off a hostile take-over try by ALLTEL, Inc. [ 20 ] [ 21 ] In 2002, longtime president Clarke M. Williams died. He was succeeded by then vice chair Glen F. Post III. The company sold its radio business to ALLTEL in decree to concentrate on its rural land line business. besides that class CenturyTel acquired 300,000 Verizon access lines in Alabama, and 354,000 Verizon access lines in Missouri, bringing its total operations to 22 states with 2.5 million access lines. [ 22 ] In 2003, CenturyTel acquired half possession of SkyComm International, Inc. in Houston, Texas, in March, to form a satellite teleport for its ball-shaped Network Access Point ( NAP ) system. In June, CenturyTel besides acquired the fiber network of Digital Teleport, Inc., a 5,700-mile ( 9,200 kilometer ) route running from Illinois to Texas, and adjoining states. [ 23 ] CenturyTel renamed the network company LightCore. [ 24 ] Closing out the class, in December CenturyTel acquired the Midwest Fiber Optic Network ( MFON ) from Level 3 Communications, Inc. in December, a stand-alone organization in the same core central states as LightCore. [ 8 ] In August 2004, it partnered with EchoStar Communications Corporation for DISH Network multi-channel digital television. [ 25 ] In September, CenturyTel began a relationship with Cingular Wireless. [ 26 ] In 2005, CenturyTel began a radio voice and datum serve, and bought a count of fiber networks in the central United States, from KMC Telecom Holdings, Inc. [ 27 ] In 2006, CenturyTel sold its Arizona assets to Hopi Telecommunications, Inc., bringing sum operations to 23 states. [ 8 ] In May 2007, CenturyTel acquired Madison River Communications, based out of Mebane, NC and parent company to four LECs ( AL, GA, IL, and NC ) deoxyadenosine monophosphate well as CLEC operations in IL, LA, and NC. The LECs included Mebtel Communications, a telephone caller serving Alamance County, North Carolina and Orange County, North Carolina and Caswell County, North Carolina near the Virginia International Raceway ; [ 28 ] [ 29 ] GulfTel Communications, based out of Foley, AL and serving Baldwin and surrounding counties ; [ 30 ] [ 31 ] Coastal Communications, based out of Hinesville, GA ; and Gallatin River Communications, serving the Dixon, Galesburg, and Pekin areas of IL .

2008 fusion with Embarq and diagnose change to CenturyLink [edit ]

CenturyLink logo CenturyLink logo, used for their residential services. On October 27, 2008, Embarq announced that it would be acquired by CenturyTel, Inc. in an all-stock transaction valued at approximately $ 6 billion. [ 32 ] [ 33 ] CenturyTel ‘s CEO Glen Post would remain CEO of the merged company following the acquisition, [ 34 ] and remained CEO until 2018. [ 35 ] Embarq was the erstwhile land line business of Sprint and served cities in 18 states, including Nevada, Florida, North Carolina, and Ohio. [ 36 ] The deal made CenturyTel the third-largest land line earphone provider in Pennsylvania behind Verizon ( through both Verizon Pennsylvania and Verizon North ) and Comcast. On June 2, 2009, a press unblock announced that the unite CenturyTel/Embarq entity would be called CenturyLink. [ 37 ] Denver-based Monigle Associates was retained to formulate the new post scheme. The skill was completed on July 1, 2009. [ 38 ] On October 19, 2009, CenturyTel and Embarq brandings were retired, and all business was formally conducted under the CenturyLink streamer, continuing to trade on the NYSE under the CenturyTel stock watch CTL. The new corporate mention, CenturyLink, Inc., did not become official until May 2010. [ 39 ] [ 40 ]

2010 amalgamation with Qwest [edit ]

Network function of aggregate Qwest and CenturyLink assets On April 22, 2010, CenturyLink ( at this distributor point hush legally known as CenturyTel, Inc. ) announced it would acquire Qwest in a stock-for-stock transaction. [ 41 ] Under the agreement, CenturyLink would swap 0.1664 of its shares for each share of Qwest ; as a leave, CenturyLink shareholders prior to the fusion wound up with 50.5 % share of ownership in the unite ship’s company, while former Qwest shareholders gained the remaining 49.5 %. [ 42 ] The evaluation of CenturyLink ‘s buy was $ 12 billion. [ 32 ] The amalgamation was completed on April 1, 2011. [ 43 ] [ 44 ] The addition of Qwest allowed CenturyLink to become the third largest telecommunications company in the United States, and the largest land line phone supplier in the state of matter of Colorado. [ 35 ] The newfangled ship’s company has 17 million access lines, 5 million broadband customers, and 1.4 million video subscribers across 37 states. [ 45 ] The fusion besides made CenturyLink owner of one of the Former Regional Bell Operating Companies : the successor to US West, which had been purchased by Qwest in 2000. [ 46 ]

further acquisitions ( 2011–2019 ) [edit ]

On July 15, 2011, [ 36 ] CenturyLink acquired Savvis, Inc., a global supplier of cloud infrastructure and hosted IT services for $ 2 billion, which represented all great shares of Savvis common stock at $ 40 per share. [ 32 ] [ 47 ] This acquisition allowed CenturyLink to provide expanded managed hosting and overcast services. [ 48 ] On December 4, 2012, [ 49 ] CenturyLink launched an integrated suite of cloud services called Savvisdirect. [ 50 ] Savvisdirect was an expansion of CenturyLink ‘s portfolio of Savvis overcast services and includes cloud application host, [ 51 ] cloud servers, [ 52 ] cloud repositing, [ 53 ] and private cloud [ 54 ] for little businesses, IT administrators, and developers. CenturyLink subsequently shuttered the savvisdirect auxiliary, consolidating their cloud service offerings internally. On October 16, 2012 Savvis acquired ITO Business Division of Ciber thereby adding managed services to the portfolio. [ 55 ] On June 14, 2013, CenturyLink announced the learning of AppFog, a Portland -based Platform as a Service used by over 100,000 developers to automate the deployment of software on public clouds such as Amazon Web Services and OpenStack. [ 56 ]

On November 19, 2013, CenturyLink announced the acquisition of Tier 3, a Seattle -based infrastructure as a service ( IaaS ), platform, and advanced cloud management company [ 57 ] based on Cloud Foundry. [ 58 ] On December 8, 2014, CenturyLink announced the skill of DataGardens, Inc., a Disaster Recovery as-a-Service ( DRaaS ) supplier based in Edmonton, Alberta, Canada. [ 59 ] On December 11, 2014, CenturyLink announced the learning of Cognilytics, a predictive analytics and large data service supplier. [ 60 ] On March 30, 2016, CenturyLink announced the learning of netAura, a security services company that focuses on cybersecurity, security information and consequence management ( SIEM ), analytics, and vulnerability management. [ 61 ] On January 9, 2017, CenturyLink announced the acquisition of Edison, New Jersey-based SEAL Consulting, a leading SAP services provider. This expanded CenturyLink ‘s existing integrate SAP capabilities of host and managed services to include consolidation and software execution. [ 62 ] On October 31, 2016, CenturyLink announced its intent to acquire Level 3 Communications in a deal valued at around $ 25 billion. [ 63 ] After securing the necessary regulative approvals, CenturyLink closed the transaction on November 1, 2017. [ 64 ] This learning can now be viewed as a takeover from the inside. Level3 shareholders would alone approve the softwood if CenturyLink retired their CFO and finally CEO. finally all former CenturyLink executives would be replaced by former Level3 managers leaving only HR and legal executives in space. On September 10, 2019, CenturyLink announced the learning of Streamroot, a supplier of disruptive engineering to improve video and electrostatic contentedness delivery within bandwidth constrained areas. [ 65 ]

2020 name change to Lumen [edit ]

On September 14, 2020, CenturyLink, Inc announced that it had changed its name to Lumen Technologies, Inc. [ 66 ] effective with the opening of the trade day on Sept. 18, 2020, the ship’s company stock watch changed from CTL to LUMN. The CenturyLink trade name will continue to be the customer-facing post for traditional copper-based services. Fiber-based products and services will use the brand Quantum Fiber. [ 67 ]

2021 ILEC asset sale [edit ]

On August 3, 2021, Lumen announced it would sell its incumbent local substitute carrier wave ( ILEC ) operations in 20 states to Apollo Global Management for $ 7.5 billion. [ 68 ] The assets being sold are located in Alabama, Arkansas, Georgia, Illinois, Indiana, Kansas, Louisiana, Michigan, Mississippi, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin. Lumen will retain operations in 16 states, including Florida, Nevada, and the states once served by Qwest : Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. [ 69 ] The sale is expected to close, pending regulative approvals, in the second half of 2022. [ 68 ]

Products and services [edit ]

CenturyLink Technology Center of Excellence CenturyLink Technology Center of Excellence in Monroe, LA Lumen ‘s products and services stress on three segments : enterprise business, little clientele, and residential. [ 70 ]

Lumen enterprise business [edit ]

Lumen Enterprise Business provides products and services around network, cloud, security, voice, and managed services to enterprise customers. [ 71 ] Lumen ’ s network services include SD-WAN, MPLS/IPVPN, hybrid WAN, Ethernet, Internet access, wavelength services, black roughage, and private lines. [ 72 ] Lumen Cloud provides big data as a service, Internet of Things ( IoT ), multi-cloud management, private defile, public defile, bare metal, SaaS applications, and cloud connect. [ 73 ] Lumen Security monitors more than a billion security events daily. [ 74 ] Services admit : cloud, infrastructure, DDoS, world wide web application, electronic mail, and web security. The ship’s company besides provides analytics and threat management, risk and complaisance hold, and threat research lab. [ 75 ] CenturyLink offers spokesperson products ranging from traditional landlines to incorporate communications and collaboration ( UC & C ) services and was recognized in 2018 by Frost & Sullivan for “ growth excellence in VoIP access and SIP trunking ”. [ 76 ] Lumen ’ randomness managed services include advance professional services, IT consult, and strategic partnerships. [ 77 ]

Lumen content manner of speaking network [edit ]

Lumen is a ball-shaped message delivery network ( CDN ) with 170 Tbps of global boundary capacity in over 90 cities cosmopolitan. [ 78 ] Its CDN offer is supported by a peer-to-peer CDN overlie to expand capability, and a warhead halter to distribute traffic for multi-CDN architectures. The points of presence are located over all continents, as shown on this map. Lumen has developed the edge capabilities of its global CDN through its partnership with Section.io. They now offer a flexible edge framework on which you can bring applications to boost performance, optimize websites and secure vane assets ( using external apps such as ThreatX, Perimeter X, and so forth ). They received a Frost & Sullivan Award for their web security offer in 2021. [ 79 ]

CenturyLink small business [edit ]

CenturyLink Small Business provides products and services around Internet, Phone, television receiver, and Cloud Applications. [ 80 ] Like CenturyLink Residential, CenturyLink Small Business offers DirecTV, but the residential and business packages are designed for the different settings. [ 81 ]

CenturyLink residential [edit ]

CenturyLink Residential provides Internet ( either DSL or Gigabit Fiber, depending on the software ), voice, and television, via partnership with DirecTV. [ 82 ] The company besides offers bundling with Verizon Wireless. [ 83 ]

handiness by state [edit ]

CenturyLink Availability Map by Zip Code CenturyLink residential services are available in the follow states : [ 84 ]

  • Alabama
  • Arizona
  • Arkansas
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Jersey
  • New Mexico
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin
  • Wyoming

CenturyLink business services are available in the follow states : [ 85 ]

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin
  • Wyoming

Fiber [edit ]

Quantum Fiber is a character to the premises serve in the United States, providing broadband Internet to a little and very slowly growing number of locations. The service was first gear introduced to Omaha, Nebraska, [ 86 ] and future rolled out to Las Vegas, Nevada, [ 87 ] with plans for expansion to several other markets. [ 88 ] Unlike the caller ‘s existing high gear amphetamine Internet deployments, which utilize fiber-to the node/neighborhood to increase the travel rapidly of ADSL2+ speeds up to 20/2 Mbit/s, Vectored VDSL2+ speeds up to 140/10Mbit/s, in these markets CenturyLink immediately installs their fiber ocular cable television all the way to the home or business with speeds up to 1,000 Mbit/s download and 1,000 Mbit/s upload [ 89 ] using Calix Optical Network Terminals. [ 90 ] On Feb. 2, 2014, CenturyLink announced the handiness of Gigabit fiber service to multi-tenant businesses in Salt Lake City and surrounding communities. [ 91 ] On Aug. 5, 2014, CenturyLink announced the expansion of its gigabit fiber servicing to 16 extra markets. [ 92 ] On September 15, 2015, CenturyLink announced the expansion of its gigabit fiber avail to residential and business customers in six extra states, increasing the caller ‘s avail coverage to select areas of 17 states. [ 93 ] Lumen maintains and operates dark roughage within the United States for the Department of Defense, contracting announcements indicate. [ 94 ] This is a good continuation of CenturyLink ‘s work. [ 95 ] [ 96 ] Gigabit Fiber markets

Data centers [edit ]

On May 2, 2017 CenturyLink, Inc. completed the previously announced sale of its datum centers and colocation business to funds advised by BC Partners, in a consortium including Medina Capital Advisors and Longview Asset Management. The batch was worth approximately $ 1.86 billion with CenturyLink retaining an approximately 10 % fairness stake in the consortium ‘s newly formed global impregnable infrastructure company, Cyxtera Technologies. [ 70 ]

organizational social organization [edit ]

As of 2018, CenturyLink is the second largest U.S. communications supplier to ball-shaped enterprise customers, second base to Comcast. [ 104 ] CenturyLink has customers in more than 60 countries and has been named one of America ‘s best customer service companies ( aboard Frontier and Spectrum ). [ 105 ] [ 106 ]

Leadership Team
Name Title
Jeff Storey[107] Chief Executive Officer
Shaun Andrews[108] Executive Vice President and Chief Marketing Officer
Richard Batelaan[109] Executive Vice President, North American Operations
Neel Dev[110] Executive Vice President and Chief Financial Officer
Andrew Dugan[111] Chief Technology Officer
Stacey W. Goff[112] Executive Vice President, General Counsel and Secretary
Fletcher Keister[113] Executive Vice President, Chief Transformation Officer
Edward Morche[114] President, North American Enterprise and Public Sector
Maxine L. Moreau[115] President, Mass Markets
Laurinda Pang[116] President, Global Customer Success
Scott A. Trezise[117] Executive Vice President, Human Resources

Venue naming rights [edit ]

stream [edit ]

  • Lumen Field – Seattle, Washington (formerly Seahawks Stadium, Qwest Field, and CenturyLink Field)

former [edit ]

criticism and controversy [edit ]

The Federal Communications Commission ordered CenturyLink to pay a criminal record $ 16 million for failing to alert authorities of a preventable program error that left about 11 million people in seven states without access to emergency services for six hours in 2014. [ 119 ] [ 120 ] In December 2018, CenturyLink faced criticism for requiring residential customers in Utah to, via DNS highjacking, position and acknowledge a notice advertise its security and parental control software, before they could connect to the internet again. The provider claimed that this was required by a recently enacted state police, which requires all ISPs to inform users that they provide “ the ability to block corporeal harmful to minors ”. Bill sponsor and Utah State Senate penis Todd Weiler stated that the law did not require that service be disrupted until the poster is acknowledged ; the law lone requires that this comment be delivered in a “ conspicuous ” manner ( such as an ad within a charge or bill ) and does not require disturbance of service. [ 121 ] On December 27, 2018, a “ countrywide outage ” caused 9-1-1 serve to be disrupted across the area. The Federal Communications Commission says it will investigate. [ 122 ] [ 123 ] In some areas the outage lasted about twelve hours and was the third closure of the year following outages in April and November 2018. ATM and point of sale recognition card machines were besides wide affected. [ 124 ] On January 8, 2020, CenturyLink was required to pay $ 8.9 million to customers in Minnesota in a settlement regarding over-billing. In addition to the requital, CenturyLink is required to reform charge practices and submit audits to the Minnesota Attorney General ‘s office. [ 125 ] According to reports, CenturyLink disagreed with the charges, but settled to avoid litigation costs. [ 126 ] On August 30, 2020, CenturyLink suffered a major technical foul outage due to misconfiguration in one of the company ‘s data centers. The outage impacted technical school giants such as Cloudflare, Amazon, Twitter, Xbox Live and many more. Reports indicate that all services were restored by 11:12 am ET. [ 127 ] [ 128 ]

See besides [edit ]

References [edit ]

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