The 50 Best Tools and Software for Small Businesses (Free & Paid)

The goal is to work smart, not harder—so you can focus on the work you do well. here are the 50 best tools and software for minor businesses who want to put their best study forth .

50 best tools and software blog cover image

At Flock, we understand small businesses because we are one, so we built this usher to small business tools and software with you in mind. When it comes to running a small occupation, having the right creature for the job can make a boastful remainder. But choosing the right one is no little feat. The secret is to find the right kind of software with the right combination of tools that cater to the nature of your study and the occupation at large.

Realizing your team ‘s likely to do big things is a critical first mistreat towards investing in small business software and tools. When leadership understands the specific needs of person teams they can begin to bridge gaps with chic software and tools that foster growth, erupt communication and collaboration, and drive productivity and performance.

Why do you need small business tools and software? 

Modern small clientele software and tools help small businesses operate more efficiently. Today ’ mho technology enables real-time delivery and deployment of data to give small businesses immediate, dependable, and dependable access to ship’s company data and information whenever and wherever you need it .
however, in ordering for belittled businesses to scale, prioritizing and optimizing teamwork is essential. Small business software and tools can be used to conquer everyday tasks from tracking employee productivity and performance to people and money management to streamlining communication and collaboration .

What are the benefits of small business tools and software?

Running a small commercial enterprise is a team effort. Aligning team goals with commercial enterprise goals will help you prioritize your abruptly and long-run needs before making a buy decision.

As distant exercise and virtual workplaces continue to evolve, belittled commercial enterprise software and tools can empower your entire organization to achieve results faster by keeping your work organized, your teams in synchronize, and your clientele booming .


Communication software and tools bolster teamwork and boost productivity. When team practice good communication habits, they foster contagious chemistry that can impact culture, collaboration, and productivity. Never miss a beat when you ’ rhenium always connected.

  • Incentivizes meaningful conversations
  • Ignites thoughtful dialogue
  • Encourages deeper engagement
  • Drives cohesive decision-making


Collaboration software and tools fuel every aspect of your business. This is particularly true for small businesses with distant teams. modern collaboration software empowers teams to work smart together no matter where they are .

  • Creates a network shareable knowledge
  • Cross-functional ideas exchange 
  • Ecosystem of shared resources
  • Team alignment and problem-solving


Productivity software and tools help teams work smart, not harder. Productivity tools can besides have an invaluable affect on your overall performance by powering momentum and conquering procrastination .

  • Create custom digital workflows
  • Automate recurring processes 
  • Optimize teamwork and performance
  • Divide and conquer projects, tasks, and to-dos


Marketing software can make a good seller great with herculean tools that provide intimate insights about customers that help produce qualified sales leads .

  • Automate scheduling
  • Build a website 
  • Impacts employee performance
  • Organizes tasks and to-dos


modern account software and tools help you keep track of the money coming in and going out of your business—and you don ’ t need to be a fiscal guru to get started .

  • Track revenue and expenses
  • Handle taxes and payroll
  • Generate custom reports
  • Analyze and forecast finances

Operations Management

Operations management software helps monitor employee battle and satisfaction, and establish timbre operate .

  • Hire, onboard, and groom top talent
  • Establish accountability and align goals
  • Prioritize support and streamline feedback
  • Build employee confidence and team morale

What are the best small business tools and software?

Choose from 50 small occupation tools and software to help run your business like a pro. chink on the categories below to jump to each section. This list has been updated as of Feb. 2020 .

Communication Software for Small Businesses

team Messaging
1. Flock
2. slack
Video Conferencing
3. Flock
4. rapid climb
5. Gmail
6. Titan

Collaboration Software for Small Businesses

Project Management
8. Asana
9. Trello
File & Document Manager
9. Google Drive
10. Dropbox
Note-taking Apps
11. Todoist
12. Evernote

Productivity Software for Small Businesses

Workspace Organization
13. Shift
14. station
Time Management
15. TimeDoctor
16. RescueTime
Process Automation
17. Zapier
19. Calendly
20. Doodle

Marketing Software for Small Businesses

CRM Apps
21. HubSpot
22. Zoho
social Media Marketing
23. Buffer
24. Hootsuite
Email Marketing
25. Mailchimp
26. ConvertKit
Website Host
27. GoDaddy
28. Siteground
Website Builder
29. WordPress
30. Wix
blueprint Tools
31. Adobe Creative Cloud
32. Canva

Accounting Software for Small Businesses

33. QuickBooks
34. FreshBooks
35. PayPal
36. stripe
37. Xero
38. Wave
Tax Filing
39. TurboTax
40. H & R Block

Operations Software for Small Businesses

Customer Service
41. Zendesk
42. Help scout
Contract Management
43. DocuSign
44. HelloSign
Performance Management
45. BambooHR
46. 15Five
47. LinkedIn Recruiter
48. AngelList
Learning and Development
49. LinkedIn Learning
50. General Assembly

Communication software and tools for small businesses

business communication tools bird

Team Messaging

aim, one-on-one, and team message software has emerged as the basal means of small occupation communication with the ability to send and receive information, ideas, files, and more all in real-time. Messaging provides blink of an eye access to information electronic mail can not .
flock messaging app screenshot
We believe Flock is the best small business software for team communication because it ’ sulfur more than good a messenger : It ’ s a clientele collaboration hub that helps you get more done, faster. Flock changes the direction you connect with your team with direct and group message channels, television conferencing, batten file share, shared notes, company directories, custom team mail lists, and more—all from a individual app. Flock does everything your minor clientele needs to communicate and collaborate effectively … and still so much more .
Basic: free
Pro: $ 4.50 per user/mo .
Get More Done Take teamwork to the next level with Flock's Guide to Workplace Collaboration  Software
slack messaging app screenshot
Slack shares many of the features as Flock but it comes at a higher cost per exploiter, per month. Compare Flock volt. Slack .
Basic: release
Standard: $ 6.67 per user/mo.
Plus: $ 12.50 per user/mo .

Video Conferencing

Video conferencing software and tools give small businesses the flexibility of communicating face-to-face from good about anywhere —the home, the agency, or a job site—across all devices. The properly software and tools integrate screen-sharing, screen-recording, and video recording streaming capabilities that give SMBs brawny tools to conduct master virtual meetings .

Video conferencing is essential for globally dispersed and distant teams. Flock gives small businesses the ability to host on-line meetings and webinars with video-conferencing software built right field into the congress of racial equality messenger. Start a video recording call directly in a conversation groove and share your screen during a live stream or presentation. Flock video conferencing lets you communicate with anyone face-to-face and in real-time from anywhere .
Basic: Free
Pro: $ 4.50 per user/mo .
zoom homepage screenshot
soar is one of the more democratic little occupation video recording conferencing apps on the market. Its exempt plan lets you host outright 1:1 meetings or group meetings of up to 100 participants with a 40-minute restrict, and includes custom-made meet IDs and screen-sharing capabilities in HD .
Basic: spare
Pro: $ 15 per host/mo.
Business: $ 20 per host/mo .
Get some facetime with your time. Join a video call right from your conversations. Host your next virtual meeting on Flock.


electronic mail is still the most widely use business communication tool. While e-mail is not ideal for agile discussions or decisions, it does establish a ribbon for robust dialogue, specifically when communicating with multiple inner or external stakeholders. It ’ s absolutely full of life for SMBs to have a professional e-mail address that represents your business and your brand .
gmail for gsuite homepage screenshot
Gmail ’ s professional counterpart gives SMBs a custom-make e-mail address and access to Google ’ s full cortege of business products and admin tools that help consolidate and optimize your organization ’ randomness communication .
free 14-day trial, then $ 6 per month

titan email website homepage screenshot
Titan is mod occupation electronic mail that means business. Get a professional e-mail cover to match your web site ‘s world name without having to pay a bunch of money for a package of add-ons you do n’t need. Build your trade name and your clientele on the back of Titan .
loose 30-day trial, then $ 1.50 per user/mo.

Collaboration software and tools for small businesses

business collaboration tools bird

Project Management

The chief function of undertaking management tools is to track teamwork and optimize productiveness. Small businesses trust on project management software and tools to ensure that teams carry a balance workload and tasks get completed on time .
asana homepage screenshot
Asana is an necessity modest business instrument that teams use to stay focused on the goals, projects, and daily tasks of a growing business. The ability to view all of your projects in calendar watch, tilt position, or circuit board view, and arrogate tasks with due dates to multiple stakeholders is a beautiful thing. Asana ’ s aesthetically pleasing drug user interface and versatility are a few reasons why it ’ randomness one of the more popular project management tools on the grocery store .
Basic: free
Premium: $ 11 per user/mo.
Business: $ 25 per user/mo .
Free eBook Download the Flock Guide to Improving Employee Engagement
trello homepage screenshot
Like Asana, Trello lets you work more collaboratively with boards, lists, and cards that help you to visually organize and prioritize team projects like a professional should. Small businesses use Trello for a lot—from merchandise planning to content strategy to budget. There ’ s not a whole draw that Trello can ’ deoxythymidine monophosphate do to improve the way your modest business works and collaborates .
Basic: exempt
Business: $ 10 per user/mo .

File & Document Manager 

Data management and file-sharing systems are essential to small business operations and team collaboration. File sharing software backs up all of your crucial files and documents in the cloud and syncs them across all your devices—all the while keeping a record of relevant and shareable data accessible throughout the entire company .
google drive homepage screenshot
Google Drive is the most popular cloud-based modest commercial enterprise file management and sharing software, and it ’ s absolutely rid. You can create, shop, and contribution all types of files from documents to slide presentations to spreadsheets to images and edit them jointly as a team in real-time. Google Drive even lets you sync your files across all your devices and partake them publicly or privately with external stakeholders .
Basic: Free, 15GB
G Suite: $ 6 per month, 30GB
Google One: $ 2 per month, 100GB ; $ 3 per month, 200GB ; $ 10 per month, 2TB
dropbox homepage screenshot
Dropbox has long been known for its blazing-fast synchronize speeds ideal for larger, more unique file types much used by developers and designers. Plus, its best-in-class drug user experience and a overplus of add-ons like watermarking, tiered-admin roles, and file recovery give Dropbox the edge for merchandise growth and creative teams .
Individual Plus: $ 10 per calendar month, 2TB
Individual Pro: $ 17 per month, 3TB
Teams Standard: $ 12.50 user/mo., 5TB Teams Advanced: $ 20 user/mo., Unlimited

Note-taking Apps

Note-taking tools ensure everyone on your team is in full engaged and on the same page—literally. Digital note-taking tools integrate across many productivity platforms and are the most resourceful means to keep all relevant information together and accessible. Attach notes to a message or electronic mail, or convert them into tasks or to-dos .
todoist homepage screenshot
Todoist keeps everything on your plate organized and accounted for. Get a clear overview of your workday and your schedule, and prioritize projects so you ’ ll constantly know precisely what to work on future. Never lose path of an crucial task or disturbance again .
Basic: release
Premium: $ 3 per user/mo .
evernote homepage screenshot
Evernote has been around everlastingly and is placid one of the premier note-taking apps available. Save web pages, bookmark articles, and nip PDFs to the app, or use a pre-made template to build a occupation plan, a disturbance number, or a full-blown inquiry composition .
Basic: free
Premium: $ 8 per calendar month
Business: $ 15 per user/mo .

Productivity software and tools for small businesses

business productivity tools bird

Workspace Organization

Organizing your digital workspace for optimum focus and productivity and less context switch has become the modern standard for employees who moderate multiple accounts across versatile applications. Aggregating content and information from these apps in a centralize splashboard is where Google Chrome ’ s web browser falls short-circuit and these workspaces shine .
10. Shift
chemise is the mod workstation for highly fat teams and entrepreneurs who want to get things done more efficiently. Shift lets you manage all of your apps, extensions, social media accounts, and e-mail accounts in one beautiful background application. It ’ s the kind of productivity software that changes everything by keeping everything you ‘re doing right in front of you .
Basic: free
Advanced: $ 99 per class
11. Station
station is a next-generation splashboard that rules all of your apps. The “ ache dock ” as it ’ mho dubbed, groups all of your apps, pill, and open web pages in one place to let you context switch and multitask across different accounts, firm. Like Shift, it besides comes with a focus have that lets you turn off notifications so you can concentrate on getting things done .
Individual: free
Teams: TBD ( as of Feb. 2020 )

Time Management

Time management tools help you keep track of fourth dimension spent throughout the workday. This helps teams optimize feat and productiveness with a deeper understand of how profitable certain projects rightfully are. After all, meter is money when it comes to small business growth .
timedoctor homepage screenshot
TimeDoctor is the productiveness panacea for time wasted. TimeDoctor not entirely tracks the total come of clock spent on your work, but it besides provides an analytic breakdown of how much time is spent on each project, client, or tax. Time Doctor is accurate to the second, so you can well bill clients or pay employees based on track time .
Basic: 14-day trial, then $ 10 per user/mo .
rescuetime homepage screenshot
According to ResueTime, only 10 % of people say they feel “ in control ” of how they spend their workday. But focusing for a long time period of time on a unmarried undertaking or project can have a massive competitive advantage. RescueTime helps you identify how you spend your time, what you spend it on, and when you ’ re most likely to perform your best bring .
Basic: free
Premium: 14-day trial, then $ 6 per calendar month
remote work guide

Process Automation

Process automation helps teams execute the recur processes within a coarse or customize work flow. flush the most complex cross-functional and insistent processes — like employee onboarding and scheduling — can be automated with ease and in real-time thanks to process automation software and tools .
zapier homepage screenshot
Zapier is a best-in-class process automation software for busy teams. Connect more than 1,500 of your favored clientele apps and tools so you can focus on your most significant work. Zapier mechanically moves necessary information between applications with a cardinal command. Stop waste clock time on repetitive tasks—automate them—so you can do more of the influence you love .
Basic: complimentary
Starter: $ 20 per calendar month
Pro: $ 50 per month
As the tagline says – “ Automate like the Fortune 500 ”, is an easy-to-use & low-cost solution for integrating mottle apps & services to create simple one-to-one integrations or complex workflows.
Users can now automate sales, marketing, and commercial enterprise processes in minutes and save 40+ hrs/week.
And the most matter to part ? It does n’t require any IT help and users can integrate their apps without coding through a drag-and-drop interface .
Basic: Forever Free Plan
Startup: $ 49/mo
Growth: $ 99/mo


small businesses use shared calendar tools for time-management and schedule .
calendly homepage screenshot
Calendly helps small businesses schedule meetings without the back-and-forth of emails. It works with existing Google, Outlook, Office 365, and iCloud calendars and automates tasks with Salesforce and Zapier. Set cushion times between meetings using seamless timezone signal detection so everyone ’ south on the same page .
Basic: free
Premium: $ 8 per user/mo.
Pro: $ 12 per user/mo .
doodle homepage screenshot
Businesses book meetings faster with Doodle. Quickly schedule 1:1s with outside parties without guessing or inquiring about handiness. A first-come, first-served open block for appointments lets guests see and respond to your changing handiness without you having to constantly update them.

Starter: $ 4 per calendar month
Pro: $ 6 per month
Team: $ 30 per calendar month

Marketing software and tools for small businesses

business marketing tools birds

CRM Apps

Customer kinship management ( CRM ) software and tools manage all of your company ’ mho touchpoints with existing and likely customers—and so much more. A robust CRM solution can help companies stay connected to goals that drive profitableness .
hubspot homepage screenshot
Hubspot ’ s CRM software brings selling, sales, and customer service tools together under one roof with popular features like lead generation, analytics, and automation. It puts everything you need to know into a central hub for stakeholders to access. Run a full-blown inbound selling crusade and parcel key insights on gross, dealings, and prospecting. The basic version is spare everlastingly, but you can upgrade for advanced features as you scale .
Basic: Free, upgrade as needed
zoho homepage screenshot
Zoho CRM is another popular CRM solution for small businesses that brings companies and customers together via one desegregate platform giving market, sales, department of commerce, and customer service an intuitive lens into every customer. Build pipelines and help sales acquire more leads with marketing automation tools and omnichannel workflows that streamline customer travel at scale .
Basic: 15-day test, then $ 12 per user/mo .

Social Media Marketing

social media market software is used chiefly to monitor, manage, and analyze social interactions and automate post schedule. Aggregate your social media feeds across multiple accounts and stream them via a individual dashboard on a range of devices .
buffer homepage screenshot
Buffer lets you build your sociable surveil and grow your brand by planning, schedule, and publishing social media content that drives betrothal across all the popular social media sites like Facebook, Twitter, LinkedIn, Pinterest, and Instagram .
Pro: 7-day trial, then $ 15 per calendar month
Premium: 14-day trial, then $ 65 per calendar month
Business: 14-day trial, then $ 99 per month
hootsuite homepage screenshot
Hootsuite is a leading all-in-one social media management creature that helps you bolster your social bearing. It drives deeper engagement more with customers by mechanically scheduling and sending around-the-clock social media posts, comments, and replies .
Pro: 30-day trial, then $ 29 per month
Team: 30-day trial, then $ 129 per month

Email Marketing

Email marketing tools are used to automate and schedule promotional campaigns chiefly for products and services. Marketing teams besides use these tools to maintain relationships with customers and clients. Email commercialize supports a wide range of digital market initiatives and is a way to supplement social media commercialize and contentedness marketing campaigns .
mailchimp homepage screenshot
According to Mailchimp, email marketing averages $ 52 ROI for every dollar spend. Its industry-leading e-mail market joyride is region of an all-in-one chopine designed to help grow your business faster and increase tax income. Mailchimp is amply customizable and integrates seamlessly with many of the marketing tools on this list .
Basic: barren
Essentials: $ 10 per calendar month
Standard: $ 15 per calendar month
convertkit homepage screenshot
Send emails that pop with ConvertKit ’ s fully customizable templates and embeddable forms lets you collect electronic mail addresses directly from your web site and turn your readers into subscribers. Tag subscribers based on their interests, activity, and more to help you segment your audiences and send the right message to them at the right time .
0-1k subscribers: $ 29 per calendar month
1-3k subscribers: $ 49 per calendar month
3-5k subscribers: $ 79 per calendar month

Design Tools

From logos to websites to blog posts to email templates and social media pages—design can distinguish your sword from the contest. Whether you have a single graphic interior designer on your team or a entire creative staff, modern digital design tools allow for varying levels of expertness and functionality .
adobe creative cloud homepage screenshot
Adobe Creative Cloud is an industry-leading digital design suite with a collection of desktop and fluid apps and services for photography, design, video, network, UX and more. many master designers view Adobe as the standard for digital design software .
Individuals: Starts at $ 10 per month
Business: Starts at $ 34 per month
Students & Teachers: $ 20 per calendar month
Schools & Universities: $ 15 per month
canva homepage screenshot
Canva is the design platform for DIY creatives. Beginner level designers and marketers can utilize stunning, premade templates that make it easy to turn content ideas into professional designs using Canva ’ s drag and devolve features. Whether you need a photograph collage or a social media mockup, Canva makes it possible for anyone to create perplex designs .
Basic: exempt
Pro: 30-day trial then $ 10 per month
Enterprise: 30-day test then $ 30 per month

Website Builder

A web site builder is an all-in-one instrument that builds websites without the need for manual of arms cryptography. A good web site builder includes some type of drag-and-drop functionality which allows you to build world wide web pages and structure featured layouts easily. many web site builders incorporate a user-friendly interface that integrates with third-party tools and plugins that dramatically optimize the performance and enhance the functionality of your web site .
26. WordPress

According to WordPress, 35 % of all websites on the internet habit its platform. Choose from more than 54,000 plugin tools—from on-line stores, image galleries, search and analytics tools, requital platforms, and more—that help showcase your products, services, message and more .
Basic: free
Pro: 30-day trial then $ 10 per calendar month
Enterprise: 30-day trial then $ 30 per month

27. Wix
Wix is a web site builder that gives you the exemption to create, design, do and develop your vane bearing the way you want. Whether you ’ ra promoting your commercial enterprise, showcasing your exercise, opening your store or starting a blog—you can do it all with the Wix web site builder .
Personal: $ 13 per month
Unlimited: $ 17 per calendar month
Pro: $ 22 per month
VIP: $ 39 per calendar month

Website Host

Web hosting software and tools ( or website hosting providers ) enable businesses to host custom websites or world wide web pages and store their data securely on a protected server network. Most host companies will besides let you register a customs domain list .
godaddy homepage screenshot
GoDaddy offers more than equitable a platform to build your web site, it offers everything you need to create and run an effective, memorable on-line business. GoDaddy offers a broad range of low-cost host plans that include powerful on-line market tools with personalize accompaniment .
Web Hosting: Starts at $ 6 per month
WordPress Hosting: $ 7 per month
Business: Starting at $ 20 per calendar month
siteground website homepage screenshot
More than 2 million registered domains use Siteground to host websites. For those businesses that don ’ triiodothyronine know where to start, Siteground offers a full moon world wide web hosting solution with premium features and the extra support you need to launch your site and keep the engine powered on the back end. Siteground is besides wide known for its automated WordPress migration .
Startup: Starts at $ 4 per month
GrowBig: $ 6 per month
GoGeek: Starting at $ 12 per calendar month

Accounting software and tools for small businesses

business accounting tools bird


Track your income and expenses. manual bookkeeping creates a bottleneck at the end of the fiscal year whereas bookkeeping software allows you to create and maintain fiscal records throughout the class. This helps you monitor your fiscal records year-round which in go helps you forecast and avoid critical errors and future problems .
Quickbooks website homepage screenshot
QuickBooks has been the holy place grail of accountancy software for some clock time and we don ’ thymine think that ’ s changed. Developed by believe Intuit, QuickBooks is built for small and medium-sized businesses and billed as an all-in-one cloud-based account chopine for everything from money management, bill yield, and payroll functions..
Simple Start: $ 12 per calendar month
Essentials: $ 20 per month
Plus: $ 35 per calendar month
Advanced: $ 75 per month
freshbooks website homepage screenshot
FreshBooks is an all-in-one cloud accountancy software for entrepreneurs and little business teams. It wholly automates administrative accounting tasks like tracking expenses, invoice, and seller relationship management. Its award-winning customer service is constantly loose and supported by very humans, which for young businesses, is a saving grace .
Lite: $ 15 per calendar month
Plus: $ 25 per calendar month
Premium: $ 50 per calendar month


34. Xero
Millions of customers use Xero as their go-to account software. Its approach to handiness provides ease of entree for business owners and it ’ s built to scale. But outside of QuickBooks, finding the right kind of report software that doesn ’ thymine put Mac users at a disadvantage has constantly been a job. Xero ‘s cloud-based account software ( available for both PC and Mac ) is a full-suite solution that does n’t compromise functionality on a Mac or an iPhone .
Early: $ 9 per month
Growing: $ 30 per month
Established: $ 60 per month
wave website homepage screenshot
Wave is award-winning report software designed for entrepreneurs and the majority of its tools are absolutely free—invoicing, payments, payroll, receipts, and more. however, collecting payments via credit card or running payroll comes with a price tag. Wave ’ south best feature is the ability to fully brand, customize, and personalize invoices with promote features like recurring bill and automatic pistol payments .
Basic: free


good payments software is the first and last production line of defense when it comes to processing the money going in and going out of your business. master payments tools make it extremely easily to issue and collect all forms of payments and wangle deductions .
PayPal website homepage screenshot
PayPal for clientele lets you accept all major forms of payment. Start accepting credit cards and PayPal payments or send invoices on-line and take payments from your mobile devices. Simply add the PayPal button to your web site and give your customers a debauched, safer way to pay .
Standard: $ 0 per month ; 2.9 % + $ 0.30 per transaction
Pro: $ 35 per month ; 2.9 % + $ 0.30 per transaction
Stripe website homepage screenshot
Stripe helps power millions of little businesses in more than 100 countries and across about every diligence. Start collecting payments via batting order, ACH, or other democratic payment methods immediately. Stripe provides bill software for everything from per-seat pricing to metered billing out of the box. It besides gives you the ability to set custom price, automate the collection process, and synchronize bill and payment data with your other account software and tools .
Payments: $ 0 per calendar month ; 2.9 % + $ 0.30 per transaction

Tax Filing

As a modest commercial enterprise owner, doing your taxes can be daunting, but modern tax software can maximize your deductions and help alleviate your frustrations .
turbotax website homepage screenshot
TurboTax saves you time by transferring stopping point year ‘s information into your TurboTax return. It ’ ll automatically import your QuickBooks income and expense accounts and classify them for you, a well as walk you through all your deductible clientele expenses—from vehicle and supplies to advertising and travel .
Federal: $ 160
State: $ 50 per department of state
H_R Block website homepage screenshot
With over 60 years of tax homework experience, H & R Block is dedicated to serving minor business owners with industry-leading software, services, and in-person technical guidance to manage your occupation ‘ tax needs .
Federal: $ 80
State: $ 37 per country

Operations software and tools for small businesses

business operations tools bird

Customer Service

Customer support software is a key business joyride that allows you to manage customer service requests and track customer employment using real-time coverage and response times. Most modern customer patronize software platforms incorporate a tag system or a chatbot that utilizes work automation workflows to streamline communication and problem-solving .
Zendesk website homepage screenshot
Zendesk is actually CRM software for support, sales, and customer battle that ’ randomness designed for small businesses to create better customer relationships—basically a CRM for customer support. You get an all-in-one aid desk solution that generates insightful data on engagement that keeps customers glad and conversations flowing .
Essential: $ 5 per user/mo.
Team: $ 19 per user/mo.
Professional: $ 49 per user/mo .
Help Scout website homepage screenshot
help Scout is an all-in-one platform customer defend tool designed for small businesses to convert and support your customers. Help Scout offers multi-channel support with e-mail and old world chat, and extra self-service tools that compile customer data and natural process to ensure a capital customer lifecycle know .
Standard: $ 20 per user/mo.
Plus: $ 35 per user/mo .

Contract Management

legal documents like contracts and formal business filings require empower signatures. small businesses can think of abridge management software as a digital file cabinet for all the significant documents that contain highly sensible information .
DocuSign website homepage screenshot
Whether you ’ re approving a purchase, closing a sale, or signing an agreement, DocuSign enables anyone to electronically sign agreements from anywhere. Choose from more than a twelve applications and more than 350 different integrations, covering the entire agreement process—from preparing to bless, acting on, managing agreements, and more .
Personal: $ 10 per user/mo.
Standard: $ 25 per user/mo.
Business Pro: $ 40 per user/mo .
HelloSign website homepage screenshot
HelloSign makes it easy for small businesses to sign documents or request signatures from up to 20 different people in any orderliness, or all at once. When the text file is completed, everyone gets a copy delivered to their inbox. Check your document ’ s progress with condition notifications that keep you in the loop throughout the stallion process .
Standard: $ 13 per user/mo.
Enterprise: $ 23 per user/mo .

Performance Management

For many little businesses, performance management tools help drive business decisions related to everything from mental health to career development to compensation. Performance reviews set clean expectations and guide employees down the right path by providing periodic feedback relating to the individual, team, and company-wide goals .

bambooHR website homepage screenshot
BambooHR ’ s performance management software collects and organizes all kinds of information throughout the employee lifecycle—hiring, onboarding, evaluation, and more—and gives you the insights you need to support your most significant asset : people. Its approach to performance management incorporates the latest tools for measuring battle that helps you champion culture and drive organizational growth .
Essentials: $ 6 per employee/mo.
Advanced: $ 8 per employee/mo .
15Five website homepage screenshot
15Five is performance management software that brings the best out of your employees. Its holistic platform lets managers focus on individual and team growth and performance with weekly check-ins, build up updates, and real-time private and private feedback .
Basic: $ 7 per user/mo.
Plus: $ 14 per user/mo .


enroll is a human resources and operations management tactic that handles the process of posting jobs and acquiring endowment. Recruitment software streamlines the entire campaigner search and rent process—from the job post to the job interview .
LinkedIn recruiting website homepage screenshot
LinkedIn ’ s recruiter tools help you generator the right candidates faster by searching beyond your personal connections with more than 500 million LinkedIn members. Its 20-plus simple-to-use filters and smart recommendations lets you create a research based on ideal candidates you may know and contact them directly on LinkedIn using custom-make templates. Build, track and manage your work flow with folders, reminders, and disturbance lists .
LinkedIn Lite: $ 100 per month
angelList website homepage screenshot
AngelList is more than merely an saint investment platform, it ’ s a mighty recruit tool for startups and small businesses—and a goldmine for top endowment. From seed-stage to post-IPO, 36,000+ of the world ’ s top startups have built their teams using AngelList .
Basic: free
Source: $ 200 per calendar month
A-List: 20 % per lease

Learning and Development

Providing on-the-job coach and invest in employee development and increase is share of a winning operational set about that cultivates core culture and grooms budding endowment .
linkedIn learning website homepage screenshot
LinkedIn is the world ‘s largest professional network with about 660+ million users worldwide. once, LinkedIn Learning lets you pick and choose the courses you want—from business, technology, creative, and more—and deoxyadenosine monophosphate many as you want for one low-cost monthly cost. Choose from a huge depository of professional courses online and complete them at your own pace.

Monthly: 30-day trial then $ 30 per month
Annually: 30-day test then $ 20 per calendar month
General Assembly is a leading source for educate, staff, and career transition. It specializes in today ’ s most in-demand skills from web development, data, design, digital market, business, and more. Businesses can leverage its 40,000-plus professional alumni to provide mentorship, avail employees fill skills gaps, and foster a culture of lifelong memorize.

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